Business Communication Group Assignment Reflective
Journal.
First
of all, I would like to thank Taylor’s University for giving me a chance to do
an interview with a company, Miss Joyce Cheah, my tutor for business
communication for guiding me on the group assignment. Next, I would like to
thank Mr. Zainol Izzet Bin Mohamed Ishak, the Manager Director of Perisai
Pertoleum teknologi Bhd, for spending his precious time and providing information
in the interview, and my trustworthy group members, Edward, Idris and Chung
Yeh.
This
is the first time I have an interview with a company and the first time I spoke
with a listed company’s manager director. For a 19 year old student, this is a
very good and valuable experience for me. I have learnt a lot from the interview
such as technique for answering a question. The way Mr. Izzet answer some of the
tough question is skillful, these technique is useful for us when we face tough
interview question one day. Besides, he has shown his professional knowledge by
correcting our concept about 4P. My concept for the 4P is now reinforced.
We
had prepared the interview question prior to the interview, but we didn’t go
strictly by them. We were attentive to the interviewee, listening to what Mr.
Izzet had to say, and that led us to ask great follow up questions. Being an
attentive listener definitely made the interview more fulfilling and we could
feel the flow of the article before we had the time to sit down and write it
By getting the chance
to interview someone from the industry, my expectation to find out on how the
asset works and how the company sells their services was fulfilled. As told my
Mr. Izzet, their company got the contract through tender basis, which mean the
contract will only offer to the lowest price. I feel this is quite competitive
but luckily Perisai is doing well and is still growing. They are getting their
new asset on next year and could be more productive which will lead to revenue.
Before
the assignment, I have a very limited knowledge about oil and gas industry. I
wonder why Perisai didn’t own any petrol station as it is one of the oil
company in Malaysia. After some of the research I only found Perisai is an
upstream oil and gas provider, their sector are searching for the potential
underwater crude oil and natural gas fields, drilling
of exploratory wells, and operating the wells that recover and bring the crude
oil and raw natural gas to the surface, but not process and sell the petrol to
customers.
One of the problems I face
during the interview is the language barrier. I can’t really speak fluently in
English during the conversation. This made me skipped some of the question I want
to ask. One good thing is my other group members are quite well in English,
they helped me a lot during the interview, and I really appreciate their help.
In conclusion, I have
learnt a lot from the interview and the group assignment. I am lucky to have a
responsible group leader, Edward to lead me and correct me during the writing.
I would also like to thank my group members, Idris and Chung Yeh for supporting
me and their contribution in the assignment.
