Business Communication Group Assignment Reflective Journal.

First of all, I would like to thank Taylor’s University for giving me a chance to do an interview with a company, Miss Joyce Cheah, my tutor for business communication for guiding me on the group assignment. Next, I would like to thank Mr. Zainol Izzet Bin Mohamed Ishak, the Manager Director of Perisai Pertoleum teknologi Bhd, for spending his precious time and providing information in the interview, and my trustworthy group members, Edward, Idris and Chung Yeh.  

This is the first time I have an interview with a company and the first time I spoke with a listed company’s manager director. For a 19 year old student, this is a very good and valuable experience for me. I have learnt a lot from the interview such as technique for answering a question. The way Mr. Izzet answer some of the tough question is skillful, these technique is useful for us when we face tough interview question one day. Besides, he has shown his professional knowledge by correcting our concept about 4P. My concept for the 4P is now reinforced.

We had prepared the interview question prior to the interview, but we didn’t go strictly by them. We were attentive to the interviewee, listening to what Mr. Izzet had to say, and that led us to ask great follow up questions. Being an attentive listener definitely made the interview more fulfilling and we could feel the flow of the article before we had the time to sit down and write it

By getting the chance to interview someone from the industry, my expectation to find out on how the asset works and how the company sells their services was fulfilled. As told my Mr. Izzet, their company got the contract through tender basis, which mean the contract will only offer to the lowest price. I feel this is quite competitive but luckily Perisai is doing well and is still growing. They are getting their new asset on next year and could be more productive which will lead to revenue.   

Before the assignment, I have a very limited knowledge about oil and gas industry. I wonder why Perisai didn’t own any petrol station as it is one of the oil company in Malaysia. After some of the research I only found Perisai is an upstream oil and gas provider, their sector are searching for the potential underwater crude oil and natural gas fields, drilling of exploratory wells, and operating the wells that recover and bring the crude oil and raw natural gas to the surface, but not process and sell the petrol to customers.

One of the problems I face during the interview is the language barrier. I can’t really speak fluently in English during the conversation. This made me skipped some of the question I want to ask. One good thing is my other group members are quite well in English, they helped me a lot during the interview, and I really appreciate their help.

In conclusion, I have learnt a lot from the interview and the group assignment. I am lucky to have a responsible group leader, Edward to lead me and correct me during the writing. I would also like to thank my group members, Idris and Chung Yeh for supporting me and their contribution in the assignment.